Terms and Conditions

We really want you to be happy with your made-to-order furniture.

If in the unlikely event this is not your experience, we will try and resolve your issue or facilitate your return as easily, stress-free & speedily as humanly possible.

This is our commitment to you.

Order Amendments

We’ll call you within 24 hours* of receiving your order. Our call will be to confirm delivery details, order details, confirm your fabric selection and to discuss access to your bedroom. We may at this point be able offer you a provisional delivery date which we will confirm at a later stage. Once details are confirmed your order will be immediately placed into production and planned for delivery.

Access

It is your responsibility to ensure that the furniture you have ordered will fit into your home.

It is very important that you carefully measure where your furniture will be placed and consider the route our delivery team will take to get it there.